Health Literacy is the degree to which a person has the capacity to obtain, communicate, process, and understand health information and services to make appropriate health decisions .
Health Literacy is important as it shapes peoples long-term health outcomes and the safety and quality of the care they receive .
The infrastructure, policies, processes, materials, people and relationships that make up the health system have an impact on the way in which people are able to access, understand, evaluate and apply health-related information and services .
The Gippsland Primary Care Partnerships have created the Gippsland Guide to becoming a Health Literate Organisation, please see attached. The Guide has been developed specifically to align with the accreditation standards of Gippsland health services.
This Guide provides tools and resources to support your organisation to become more health literate. Organisational health literacy will result in improved health outcomes for your clients.
To view the guide please the link below: