Service Coordination

CWGPCP is committed to improving access to services for all people, and to improving the quality of care and quality of life of people living in Central West Gippsland through a coordinated, collaborative approach to service coordination.

The CWGPCP is also committed to strengthening the capacity of the Gippsland health care providers to further the coordinated regional approach to Service coordination.

To achieve this, the CWGPCP will:

Facilitate Complex Care Network meetings, focusing on coordinating and improving systems and practice to ensure best outcomes for service users.

Continue to implement the Service Coordination Practice Manual by progressing common practices, processes, protocols and systems for initial contact, initial needs identification, referral, assessment and care planning by member organisations.

Support the implementation of e-referral.

Work to improve communication about clients (especially those with chronic disease and complex needs) with general practice, leading to more active GP participation with other service providers involved in the client’s care.

Gippsland Service Coordination resource

Service Coordination Survey Results 2012

S2S Usage

INI Survey Report 2011


Complex Care Network Meeting